Check out Switch: How to change things when change is hard by Chip Heath https://t.co/m26VU0VFJn via @ https://t.co/KuAmCkB6Kd

Check out Switch: How to change things when change is hard by Chip Heath https://t.co/m26VU0VFJn via @ https://t.co/KuAmCkB6Kd (via Twitter http://twitter.com/thebestofthelot/status/909648948851290112)